Privacy Policy
Last updated: April 2025
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Return to Privacy PolicyYOUR DATA, YOUR RIGHTS
How We Handle Your Information
Your trust matters to us. Here's exactly how we handle your personal and health information — no fine print, no surprises. We believe transparency is part of premium care.
We collect the information you provide when booking an appointment, registering as a patient, or contacting us: your name, contact details, date of birth, medical and dental history, insurance information, and payment data. We also collect basic website usage data through cookies, like which pages you visit and how long you stay.
We collect your data for one purpose: to provide you with safe, personalized, and high-quality dental care. Your medical history helps us make informed treatment decisions. Your contact details let us confirm appointments and follow up on your care. We never collect information we don't need.
We use your information to schedule appointments, deliver treatment, process payments, and communicate with you about your care. We may also send you educational content about oral health if you've opted in — and you can unsubscribe anytime. We do not use your data for anything beyond what you've consented to.
We do not sell your personal information. We may share data with trusted third-party service providers that help us run our clinic — such as secure payment processors, appointment scheduling platforms, and dental labs — but only what is necessary for them to perform their service. Every partner is bound by confidentiality agreements.
Yes, we use cookies to improve your browsing experience and understand how visitors use our site. These are basic analytics cookies — nothing that tracks you across the web or builds a profile of your activity. You can disable cookies in your browser settings at any time.
You have the right to access the personal data we hold about you, request corrections if anything is inaccurate, ask us to delete your information (subject to legal retention requirements), and withdraw your consent for marketing communications at any time. To exercise any of these rights, simply contact us.
We retain your personal and medical records for as long as required by Philippine law and professional standards — typically several years after your last visit. After the retention period ends, your data is securely deleted or anonymized. We do not keep information longer than necessary.
We use industry-standard security measures: encrypted data storage, secure servers, restricted access to patient records, and regular security audits. Our team is trained in data protection practices. We treat your information with the same care we bring to your dental treatment — with precision, attention, and respect.
Privacy is part of premium care.
We're here to answer any questions about your data, just as we're here to care for your smile. Your trust is the foundation of everything we do.
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