Terms of Service
How We Work Together
What does this website's content cover?
The information on this site is for educational and informational purposes only. It does not replace a professional dental examination, diagnosis, or treatment. Always consult with our team for advice specific to your oral health.
How do I book an appointment?
You may book through our online form, by phone, or by visiting the clinic. All appointments are confirmed only after we receive a response from our team. We recommend booking at least three days in advance for preferred time slots.
What are your payment terms and pricing philosophy?
We are transparent about fees and never add surprise charges. Our pricing reflects the quality of materials, expertise, and care we provide. You will receive a detailed treatment plan and cost estimate before any procedure begins.
What is your cancellation and rescheduling policy?
We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations and no-shows may be charged a fee, as that time could have been used for another patient. We understand emergencies happen and handle them with compassion.
What are my responsibilities as a patient?
You are responsible for providing accurate health information, following pre- and post-treatment instructions, and honoring scheduled appointments. Your cooperation directly affects the quality and safety of your care.
What is the clinic's liability if something goes wrong?
We take every precaution to ensure safe, high-quality treatment. However, all medical and dental procedures carry inherent risks. Our liability is limited to the standard of care defined by Philippine dental regulations. We encourage you to ask questions so you fully understand your treatment.
How do you handle my personal and medical information?
Your privacy matters to us. We collect and store your data only for treatment, billing, and communication purposes. We do not share your information with third parties without your consent. See our full Privacy Policy for details.
Can these terms change?
We may update these terms from time to time to reflect changes in our practice or legal requirements. The latest version will always be posted here with an updated date. Continued use of our services after changes take effect means you accept the revised terms.
Let's Talk About Your Smile.
Terms aside — we'd love to meet you and show you what premium, compassionate care feels like.